Customer Help Center

Update details on an open post — inventory, addresses, dates, and rate tier — until you reserve.

Move your date after reservation. What resets, what stays, and what you owe.

Move Gigs Board is a platform that connects customers with independent moving professionals. Post one move, review qualified applicants, and build your own crew.

The full customer journey: post, build your team, reserve, move, pay — end to end.

Pick the hourly rate that matches the equipment and skill your move needs: $35, $45, $55, or $75 per mover.

How your final bill is calculated: hourly labor, travel fee, $49 booking fee, and any add-ons.

How to read a mover's profile — Quality Score, reviews, verified equipment, and history — before you invite them.

Turn applicants into your reserved crew — the core Move Gigs Board workflow.

Ask questions and coordinate with applicants and reserved crew from inside your dashboard.

Your 6-digit Move PIN starts each mover's clock — no PIN, no paid hours.

After the crew wraps, you verify hours and release payment — the final step of the move.

How the $49 booking fee and balance authorization work, and what a hold means on your card.

How to document damage, what Move Gigs Board handles, and what your movers are directly responsible for.

Reviews come only from real customers after real moves — here's how to leave one that actually helps.

Common customer questions about posting, pricing, movers, payment, and move day — all in one place.