Meeting your crew
What you see on your movers' profiles once your move is funded.
Overview
Once your remaining balance is paid, your crew is revealed. Each mover has a profile so you know exactly who is coming.
What is on a profile
- Header — name, photo, home city, headline, verification badges.
- Primary stats — Quality Score, average rating, completed moves.
- Verified equipment — items our team has verified with photos.
- Verified skills — skills our team has approved.
- Reviews — from verified past customers only.
- Performance — on-time rate, acceptance rate, cancellation rate.
- Photo gallery — work photos, reviewed before they go live.
What the badges mean
- Background check — pending, approved, or expired.
- Insurance — self-reported, verified, or none.
- Equipment tier — Standard, Silver, Gold, or Platinum, based on verified items.
- Specialty approved — cleared for piano, safe, or other specialty work.
Frequently asked questions
Are the reviews real? Yes. Reviews only come from customers who completed a move through Move Gigs Board.
When do profiles appear? After your balance is paid, about a day before your move.
Can I message them? Yes, from the move in your dashboard.