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FAQ
FAQ
Answers to the questions people actually ask.
If your question isn't here, contact us — a real person will get back to you.
Planning your move
What is moving labor?
How many movers do I need?
How many hours should I book?
What if my move takes longer than the pre-booked hours?
Can I invite my own movers to a Move Board post?
How do I build my own moving team?
About Move Gigs Board
What is Move Gigs Board?
How are you different from a broker?
Do you own trucks or hire movers?
The two ways to hire
What are the two booking options?
Which option should I use?
Can movers change the hourly rate?
Can I hire more than one mover?
Move Board pricing
How much does a Move Board job cost?
What's the difference between the four rates?
Why can't movers set their own rate on my post?
Direct booking pricing
How does direct booking pricing work?
Can I negotiate the rate?
What if the mover I want is too expensive?
Payment
When am I charged?
What if I need to cancel?
What's a Move PIN?
Trust and safety
Are movers background-checked?
What if something is damaged?
Are reviews real?
For movers
How do I get on the board?
How do I set my rate?
What fees do you charge movers?
Still have questions?
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