Customer Help Center

Choosing the right service level

Pick the tier that matches the equipment and experience your job needs.

Overview

Every move includes a rate per mover — one of four standardized hourly tiers, or a Flat Rate Per Mover for the whole job. Standardized pricing keeps rates consistent across the platform.

Why it matters

Your service level tells us what equipment and experience the job needs, and only movers qualified for that tier can take your job.

The four hourly tiers

  • $35 — Labor only. Loading, unloading, or general help with no tools required.
  • $45 — Tools, dolly, and straps. Standard household moves. Movers must have those items verified.
  • $55 — Tools, dolly, straps, and shrink wrap. Furniture needs wrapping and protection.
  • $75 — Specialty. Pianos, safes, gun safes, and items needing specialty equipment and verified specialty skill.

Flat Rate Per Mover

$150, $200, $250, or $300 per mover for the whole job, regardless of hours.

Helpful tips

  • Match the tier to the job. A piano move posted at $35 will not attract qualified specialty movers.
  • Every mover on your job earns the same posted rate.
  • Higher tiers often mean fewer hours, because the right equipment speeds work up.

Frequently asked questions

Can I negotiate the rate? No. Rates are standardized and set when you post.

Can I change the tier? Yes, until you book. After booking, rates are locked.

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