Mover Help Center
Everything you need to run great moves and earn more bookings.
Getting Started
Set up your profile, apply, and get approved.
Creating your mover account
Sign up in under two minutes — then start the 10-step mover application.
Completing the mover application
The 10 steps that determine your approval — welcome, about, experience, skills, equipment, service area, company, identity, agreements, review.
How admin approval works
What happens after you submit, how long it takes, and what to do if you're asked for more info.
Completing your profile after approval
Once approved, polish your public profile — photo, bio, gallery, and rate — so customers actually pick you.
Skills and equipment
Every skill and piece of equipment on your profile is admin-verified. Here's how to add, edit, and re-verify.
Setting your rate and tier eligibility
Your default rate is what customers see for direct invitations. Move Board posts pay the customer's posted tier rate.
Finding & Running Moves
Accept move requests, check in, and track time.
Finding jobs on the Move Board
Browse posted moves, filter for your area and tier, and request to join.
Calendar and availability
Keep your calendar current so the Move Board and customer searches show you when you're actually free.
Checking in with the Move PIN
On move day, the customer's 6-digit PIN starts your clock — no PIN, no paid hours.
Time tracking during a move
How your paid hours are counted — from PIN check-in to your final check-out.
Completing a move
Wrap up right: check out, prompt the customer for verification, and hand off cleanly.
Customer verification
After you complete, the customer verifies your hours and releases payment. Here's what happens on your side.
Payouts & Ratings
How you get paid and how ratings work.
Damage & Support
Reporting damage and handling issues.
FAQs
Common questions from moving professionals.