Completing your profile after approval

Once approved, polish your public profile — photo, bio, gallery, and rate — so customers actually pick you.

Overview

Once you are approved, your public profile at /movers/<your-slug> is what customers actually shop. This article walks you through polishing every section from /mover/profile so you show up strong in search results and convert profile views into invites.

Why this feature exists

Customers scroll through several profiles before inviting anyone. A complete profile with a real photo, a specific About section, verified equipment, and honest availability closes the trust gap. Empty profiles get skipped.

Before You Begin

Approval confirmation email in hand
A high-quality headshot (natural light, neutral background, no sunglasses)
2–3 sentences ready about who you are and what you do best
Your final list of skills and equipment (you can edit any time)

Step-by-step instructions

1. Open your profile editor

Sign in and go to /mover/profile. You will see cards for Photo, About Me, Skills, Equipment, Service Area, Rate, and Gallery.

What happens next: each card can be edited independently — no long form.

2. Upload a profile photo

Click the photo card, choose a square image (at least 400×400). Crop, then Save.

What happens next: your image appears in the header, on the directory, and in every invite the customer sees.

3. Write your About Me section

Open the About card. Write 300–800 characters. Cover: years of experience, what moves you love, one specialty (piano, apartment, packing), and how you treat customer property.

What happens next: the text appears on your public profile and is indexed for search.

4. Confirm skills

Open the Skills card. Every skill you selected in the application shows here. Add or remove to match what you actually do well now. Removing a skill hides matching filters.

What happens next: skills drive which Move Board listings show for you and control specialty-tier pricing eligibility.

5. Confirm equipment

Open the Equipment card. Update counts (blankets, straps) as you buy or sell gear. Owning more verified equipment moves you up tiers.

What happens next: the tier badge on your public profile updates automatically after saving.

6. Set your service area

Open Service Area. Adjust radius or add specific cities. Wider areas = more jobs but longer drives.

What happens next: the Move Board immediately filters to the new area.

7. Set your rate

Open Rate. See the "Setting your rate and tier eligibility" article for the full rules.

What happens next: direct-booking customers see this rate. Move Board jobs pay the customer-posted rate instead.

8. Add gallery photos

Optional but powerful. Upload 3–8 photos of past moves (with customer permission), your loaded truck, or you in uniform.

What happens next: photos require admin approval before appearing publicly (usually same day).

Helpful Tips

Face-on headshot converts 2–3× better than a group photo or a logo.
Mention your city in the About text once — helps local SEO.
Update after every busy season so counts and skills stay honest.

Common Mistakes

Empty About section. Customers assume no-effort profiles = no-effort movers.
Selfie in a car. Save that for social. Use a real headshot.
Listing skills you have never done. One bad review outweighs ten profile clicks.

Troubleshooting

Photo upload fails. Files over 8 MB are rejected. Compress in your phone's editor.
Gallery photo not showing. Photos sit in pending status until approved. Check /mover/profile for the status badge.
Public profile still says "Standard". Tier recalculates on save; if it does not update within a minute, sign out and back in.

Frequently Asked Questions

Can customers see my phone or email? No. All communication before booking runs through in-platform messaging.

How do I preview my public profile? Click "View public profile" at the top of /mover/profile.

Can I hide my profile temporarily? Yes. Toggle Availability to Unavailable on /mover/calendar — you stay off the directory until you toggle back.