Customer FAQs
Common questions about posting, pricing, your movers, payment, and move day.
Overview
The questions we get most often. If yours is not here, use the search bar or contact support.
Getting started
Is Move Gigs Board free to use? Posting is free. You pay a flat $49 booking fee when you book, plus labor (hourly or Flat Rate Per Mover) and travel.
Where do you operate? We are expanding city by city across the Southeast US. Check the Locations page.
Do you handle long-distance moves? Not currently. We focus on local moving labor.
Posting and booking
How long does it take? Most posts take 8–12 minutes across nine short steps.
Can I save and finish later? Yes. Every step auto-saves under your account.
Do I pick my movers? No. We arrange qualified movers for your job. You meet them once your move is funded, about a day before.
Your movers
How are movers approved? Our team reviews a full 10-step application. Skills and equipment are verified separately.
What if a mover cannot make it? Their spot reopens for another qualified mover, and our team monitors coverage.
Pricing
Why is $35 the lowest rate? It reflects the minimum fair rate for approved labor with no equipment expectations.
What if my move takes longer than booked? On hourly jobs the extra time is calculated from verified hours and shown on the completion form for you to authorize. Flat Rate Per Mover does not change with time.
Payment
Is my card charged twice? Once for the $49 when you book, and once for your remaining balance about a day before your move. Anything beyond the booked hours is authorized by your signature on the completion form.
When do movers get paid? After you tap Pay My Movers, typically 1–2 business days.
Move day
What is a Move PIN? A unique 6-digit code that starts each mover's clock. See Move PIN and check-in.
What if I am not home when they arrive? You must be reachable. Movers cannot start without the PIN.