Setting your rate and tier eligibility
Your default rate is what customers see for direct invitations. Move Board posts pay the customer's posted tier rate.
Overview
Your rate is what direct-booking customers pay you per hour. Your tier is a badge earned from verified equipment and Quality Score that decides which Move Board rates you can accept. This article explains both and how they interact.
Why this feature exists
Move Gigs Board runs two pricing paths side by side: Direct Booking (customer hires you at your rate) and Move Board (customer posts at a standardized rate, movers apply). Tiers keep the standardized market honest — a Standard mover cannot claim Platinum-only jobs at the Platinum rate.
Before You Begin
- Approved and completed profile
- Know your local competitive rate ($35–$75/hr is typical range)
- Verified equipment count on
/mover/equipment
Step-by-step instructions
1. Open /mover/rate
The page shows your current rate, the tiers you qualify for, and the four standardized Move Board rates: $35 (Labor), $45 (Standard), $55 (Full Service), $75 (Specialty).
What happens next: the "Eligible" badge lights up next to every tier you currently qualify for.
2. Review your tier eligibility
The Eligibility card runs mover_tier_eligibility(<your_mover_id>) and lists what is missing (e.g. "5 more verified equipment items for Silver").
What happens next: everything eligible is a rate you can accept on the Move Board.
3. Set your direct-booking rate
Enter a number between your minimum ($35) and maximum ($100). Save.
What happens next: every direct invite going forward pays at this rate. Existing accepted moves keep the rate they were booked at (rates are frozen at acceptance by trg_freeze_move_crew_rate).
4. Rate history
Scroll down to see every rate change with timestamps. Changes are logged in mover_rate_history.
What happens next: admins use this to spot rapid rate swings during disputes.
Helpful Tips
- Start slightly below local market to build reviews fast, then raise.
- Match your rate to your tier — a Standard mover charging $75 will not get direct bookings.
- Move Board jobs pay the standardized rate regardless of your direct rate, so keep both current.
Common Mistakes
- Chasing the top tier for the paycheck. Bad specialty moves cost you the tier and your Quality Score.
- Raising rate right after a bad review. Customers see the price and skip. Recover metrics first.
- Setting rate below $35. Blocked — undercuts the entire platform.
Troubleshooting
- Tier says "Ineligible" but I own the gear. Verified count, not entered count. Complete a move where the customer confirms your gear.
- Rate change did not appear on active move. Correct — rates freeze when a mover joins a move.
- Cannot save a rate above $75. Direct-booking rates over $75 require admin approval; email support.
Frequently Asked Questions
Do I earn more on Direct or Move Board? Direct pays your rate minus 10% platform fee. Move Board pays the posted tier rate minus 10%. Direct is usually higher when you have strong reviews.
Can my rate be different for different customers? No. Move Board rates are set by customers. Your direct rate is one number.
Does the customer see my rate before booking? Yes. It is displayed on your public profile at /movers/<slug>.